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Your r00bet account wallet connects directly to bKash and Rocket, the two local payment rails we have configured for Bangladesh. Every deposit and withdrawal starts from the cashier section inside your signed-in account — follow the fields and instructions shown there, and your balance reflects the transaction once it completes.
Adding funds starts the moment you open the cashier tab inside your signed-in account. We have bKash and Rocket set up as the primary local routes, so you do not need a card or a third-party site — just your mobile wallet and the amount you want to load.
Log in and tap the cashier tab in your account menu. The deposit section lists the available local payment methods — select bKash or Rocket from the options shown.
Type the amount you want to deposit. The cashier displays the minimum and maximum limits for each method; stay within the range shown on screen.
Complete the confirmation step in your bKash or Rocket app. Follow the prompts exactly as your wallet app presents them; do not close the browser before the confirmation completes.
Once the wallet confirms, check your r00bet account balance. The deposit should appear there; if it does not, note the reference number from the cashier and contact support.
When you are ready to withdraw, open the cashier and switch to the withdrawal tab inside your r00bet account. Choose bKash or Rocket as your payout route — the same local methods we support for deposits work on the way out too. You will need to enter the wallet number you want to receive the funds, and that number must match the wallet registered to your account.
Inside the cashier, select the withdrawal option. The screen lists the methods available to your account; choose bKash or Rocket depending on which wallet you want paid.
Type in the bKash or Rocket number that should receive the funds. This number must match the wallet your account has on record; mismatches will hold up the request.
Enter the withdrawal amount within the range shown. Read the on-screen note about any pending verification step before you submit — submitting before completing verification can delay the transfer.
After you submit, save the withdrawal reference number shown on screen. If the transfer takes longer than the cashier screen suggests, share this reference when you contact our support team.
Your account may prompt a verification check at various points — when you first request a withdrawal, when you update wallet details, or if our system flags a review. The steps your account needs are shown inside the account settings area; we do not publish a fixed document list here because requirements vary based on what your account has already completed.
Open account settings and look for the verification section. The fields shown there tell you exactly what information your account still needs — do not guess; follow only what is displayed.
Fill every field carefully. The name, wallet number and any document details must match what you provided when opening your account. Differences cause the check to pause for manual review.
Some accounts are asked to upload a document image. Make the image clear and complete. Blurred or cropped uploads extend the review period; you can re-upload if the first attempt is rejected.
The verification section shows a status label — pending, under review or cleared. Check this label before you submit a withdrawal request so you know whether an account hold is still active.
has two local mobile wallet routes configured for Bangladesh: bKash and Rocket. Both are available in the cashier for deposits and withdrawals on eligible accounts. If your account region or status does not show a particular method, follow the instructions displayed in your cashier rather than assuming availability. We do not list methods that are not confirmed for your account type.
The most widely used mobile wallet in Bangladesh. Select bKash in the cashier, enter the amount, and confirm through your bKash app.
Dutch-Bangla Bank's mobile wallet, available for both deposits and withdrawals where shown in your account cashier.
Available on select account types. If your cashier shows Bank Transfer as an option, follow the account and reference details displayed on that screen.
Every deposit or withdrawal generates a reference on both ends — one in your r00bet transaction history and one in your bKash or Rocket statement. When these two references align, the transaction is settled. If they do not align, that gap is what our support team investigates. Keep both references until you confirm the balance change on your account.
Every transaction in your r00bet cashier carries a unique reference number. Write it down or screenshot it at the time — this is the primary identifier our support team uses when investigating a delayed or missing transaction.
Your bKash or Rocket app records the same transfer on its side. The amount, date and the recipient or sender detail in your wallet statement should match what the cashier shows. A mismatch is worth flagging.
Inside your signed-in account, the transaction history tab lists every deposit and withdrawal with a status label: completed, pending or under review. Check this label before contacting support — it may already show the current state.
If you need to raise a query, share the cashier reference, a screenshot of your wallet transfer confirmation, and the date and time of the transaction. These three pieces let the support team locate the transfer quickly.
Account and transaction safety on r00bet relies on a combination of domain verification, wallet ownership checks and a clear published support path. Before you enter any payment detail, confirm that the address in your browser reads r00bet — do not proceed on any variation or lookalike domain.
Always verify the URL shows r00bet before entering account credentials or payment details. Our cashier and wallet integration only function on the verified domain; any other address is not us.
Withdrawals go only to the bKash or Rocket number registered on your account. We do not redirect payouts to a third-party number. If your wallet number changes, update it through account settings and complete the verification step shown there.
Account checks exist to confirm that the person requesting a payout is the same person who opened the account. Follow the fields shown in your verification section accurately; do not share your account credentials with anyone else.
If a transaction does not appear, a verification step is unclear, or you suspect unauthorised activity on your account, reach our support team through the contact route published on the r00bet site. Keep the transaction reference ready when you contact us.
These are the banking questions we hear most often. If your question is not here, the cashier screen inside your account is the first place to look — it shows live status and method availability for your specific account.
bKash and Rocket are the configured local methods for Bangladesh on r00bet. Open your cashier tab after logging in to see which options are active for your account and region. Availability depends on local law and eligible regions.
Check your bKash app to confirm the transfer completed on the wallet side. If your wallet shows the deduction but your r00bet balance has not updated, note the cashier reference number and contact our support team with both references.
The minimum deposit amount for Rocket is shown in the cashier screen when you select that method. We do not publish fixed figures here because limits can vary by account type; always follow what the cashier displays at the time of your deposit.
Open the cashier, select the withdrawal tab, then choose bKash as your method. Enter the bKash number registered to your account, confirm the amount within the displayed range, and submit. Save the withdrawal reference number the screen shows.
A pending status means the transaction is in the account check queue. Check whether your account has an incomplete verification step in account settings. If the status does not change after the verification clears, contact support with your withdrawal reference number.
Withdrawals go only to the bKash or Rocket number registered on your account. To change your registered wallet number, go to account settings, update the details, and complete the verification step shown there before submitting a new withdrawal request.